Privacy Policy

Effective Date: July 29, 2026

Welcome to the official website and/or product service platform of HONG KONG TENTACLE NETWORK TECHNOLOGY CO., LIMITED ("we," "us," or "our"). We understand the importance of personal information and are committed to protecting it in accordance with applicable laws and regulations.

If you have any questions, comments, or requests regarding this Privacy Policy, please contact us at jojoprd@iCloud.com.

1. Information We Collect

We may collect the following categories of information on a lawful, legitimate, and necessary basis:

Information you provide voluntarily. This may include your name, phone number, email address, company name, job title, inquiry details, and any other information you submit through registrations, subscriptions, trial requests, business inquiries, or customer support interactions.
Information generated when you use our services. This may include device information, browser type, operating system, IP address, language settings, visit time, page views, clicks, session duration, and error logs.
Information from third parties. Where permitted by law, we may receive necessary information from partners, public sources, or third-party platforms you authorize for identity verification, service support, or business cooperation purposes.

2. How We Use Information

To provide, maintain, and improve our website and services
To respond to inquiries, requests, complaints, or support needs
To verify identity, maintain security, and prevent risks or misuse
To conduct analytics and optimize user experience
To send service notices, operational updates, or system messages
To send promotional or marketing communications where permitted or consented to
To comply with legal and regulatory obligations

3. Cookies and Similar Technologies

We may use cookies, local storage, pixels, and similar technologies to keep the website functioning properly, remember preferences, analyze traffic, and improve security and performance. You may manage or disable cookies in your browser settings, but doing so may affect certain website functions.

4. Sharing, Transfer, and Disclosure

Sharing. We do not share personal information with third parties unless we have your consent, the sharing is necessary to provide services, or disclosure is required by law, regulation, court order, or governmental request.
Transfer. We do not generally transfer personal information to other organizations or individuals, except in connection with mergers, acquisitions, restructuring, or asset transfers, where the receiving party will remain bound by this policy or equivalent obligations.
Public disclosure. We will not publicly disclose personal information unless required by law or with your separate consent.

5. Data Retention and Security

We retain personal information only for as long as necessary for the purposes described in this policy, unless a longer period is required by law.
We use reasonable administrative, technical, and organizational measures to protect information, such as access controls, secure transmission, monitoring, and logging.
No internet transmission or storage system is completely secure, so absolute security cannot be guaranteed.
If a personal information security incident occurs, we will respond in accordance with applicable legal requirements.

6. Your Rights

Subject to applicable law, you may have the right to:

Access, correct, or update your personal information
Request deletion of your personal information
Withdraw consent where processing is based on consent
Request account deletion if account functionality is offered
Request information about our personal information handling practices

7. Children's Privacy

If you are a minor, please use this service with the involvement and consent of a parent or legal guardian. If we learn that we collected personal information from a minor without appropriate authorization where required, we will delete it as soon as reasonably practicable.

8. Third-Party Services

Our website or services may contain links to third-party websites, plugins, SDKs, or tools. These third parties operate independently, and their data practices are governed by their own privacy policies. We encourage you to review those policies carefully.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect legal, regulatory, or business changes. The updated version will be posted on the relevant page of our website or service and will become effective on the date indicated.

10. Contact Us

If you have any questions, comments, concerns, or complaints regarding this Privacy Policy or our data protection practices, please contact us at jojoprd@iCloud.com.